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DC-Sincere Surroundings
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You have 30 days from the date of delivery to initiate a return. Items must be returned within this timeframe to be eligible for a refund or exchange.
Items must be unused, unworn, and in their original condition with all tags attached. Products must be returned in their original packaging.
Contact our customer service team to initiate your return. We'll provide you with a return authorization and shipping instructions.
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
We're happy to exchange items for a different size or color. Contact us to arrange an exchange and we'll guide you through the process.
